We woke up on the eve of lunar new year to a massive water leak from a busted pipe! Being first time homeowners, we had no idea what to do! I was also 4 weeks postpartum when this all happened; so talk about more stress on top of an already stressful time! After filing a claim with our insurance, my husband and I frantically turned to yelp and google to start the hunt for a plumber and restoration team! What set him apart from the others is his level of professionalism, knowledge of the industry, and compassion. We immediately felt assured that our home would be put back together as good as new. Additionally, they were incredibly patient with me and my husband. They answered all of our questions thoroughly and clearly explained each step of the process. Their expertise have been especially helpful when it came to navigating the insurance process as well. This is the most stressful and overwhelming thing that can happen to a homeowner and AssurePro has been literally holding our hands and guiding us along the journey.
